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Musk fights fake accounts, wants truth to prevail on Twitter

10 November 2022 12:00

Twitter's new owner Elon Musk told advertisers on November 9 that he aimed to turn the social media platform into a force for truth and stop fake accounts in an effort to assuage brands and advertising agencies that have increasingly been backing away.

Days after Twitter rattled users and advertisers by cutting half its staff, over 100,000 listeners tuned in to hear Musk speak on Twitter's Spaces feature, Reuters reports. He was joined by Yoel Roth, Twitter's head of safety and integrity, who has reassured users that Twitter would uphold its policies against harmful content.

Musk, the world's richest man, spoke calmly about his vision for Twitter, touting an $8 charge for premium subscriptions as a bot remedy and musing about the possibility of someday offering money market accounts.

In the week since Musk took over, GM, General Mills and Mondelez International Inc. have pulled ads off Twitter, concerned Musk could loosen content moderation rules. Major brands including Wendy's Co., Chick-fil-A, General Motors Co. and Ford Motor Co. monitored Musk's talk on November 9.

Musk blamed Twitter's "massive drop in revenue" on a coalition of civil rights groups that have ramped up pressure on advertisers, demanding they suspend ads globally after he laid off roughly half of the staff.

Directly addressing brands who have paused their ads, Musk said: "I understand if people want to give it a minute." But he added that "the best way to see how things are evolving is just used Twitter."

He said paid Twitter Blue subscription accounts with a blue checkmark would become more important and prominent, with users focusing on posts from verified users and ignoring other low-quality content. The paid service would also discourage spammers, who would not want to pay for it, he added.

"There's a big difference between freedom of speech and freedom of reach," Musk said, adding that Twitter would aim to limit the visibility of hateful content.

Musk also responded to a question about his own tweets which have upset some advertisers, including one, now-deleted, that linked to a conspiracy theory about the attack on U.S. House Speaker Nancy Pelosi's husband, as well as a tweet that urged voters to choose Republican candidates in the US midterm elections.

"Twitter must be a platform as neutral as possible. That doesn't mean I'm completely neutral," he said.

Meanwhile, Yoel Roth tweeted on November 9 that Twitter has reduced views of harmful content in search results by 95% compared to before Musk's acquisition.

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