Tech giant OpenAI is preparing a major overhaul of ChatGPT

OpenAI is preparing what would be its most significant overhaul of ChatGPT since its launch, as the company—valued at around $850 billion—seeks new drivers of growth ahead of a planned public listing later this year.

The company plans to reshape the chatbot into a so-called “superapp” that integrates coding tools, AI agents, and additional products that executives believe could generate higher revenue streams, Caliber.Az reports, citing the Financial Times.

The shift is part of a wider internal reorganisation as OpenAI redirects resources toward expanding its business customer base and competing more aggressively with rival Anthropic, according to current and former employees.

Thibault Sottiaux, who previously led Codex and now oversees the company’s core product and platform work, stated that OpenAI is moving toward a future centred on “personal AI agents” that can assist users across different aspects of daily life.

Describing the direction of development, he said: “It will transcend the actual surface . . . what we’re building towards is where you have your own personal agent that is capable of helping you . . . across everything in your life, be it personally or at work.”

He added that the system would be accessible across multiple devices and contexts: “You can connect through it on your mobile, desktop or web. When you’re in the car, you can talk to it.”

According to people familiar with the matter, most users of Codex pay for the service, while around 2 million businesses using OpenAI’s products account for roughly 40% of the company’s revenue.

That share is expected to increase, with OpenAI projecting it could reach 50% by the end of the year.

Facing increasing pressure to boost revenue and move toward profitability ahead of a potential IPO, OpenAI is repositioning its flagship product strategy. The move represents a shift for the San Francisco-based company, led by chief executive Sam Altman, which helped bring AI into the mainstream with the launch of ChatGPT in 2022.

The overhaul will place greater emphasis on OpenAI’s coding-focused product Codex, reflecting a growing belief inside the company that the future of artificial intelligence lies less in question-answer chatbots and more in autonomous agents capable of performing tasks for users.

One senior employee was quoted as saying: “Chat is dead.”

OpenAI increasingly views ChatGPT, which has nearly 1 billion users, as a gateway product that leads users toward higher-value services. Most consumer users currently access the chatbot for free.

The company is making these changes amid expectations that AI agents—capable of tasks such as booking travel or managing calendars—will become more commercially valuable than traditional chatbots. Tools like Codex already enable users to generate software from simple instructions.

The redesign, expected to roll out in the coming weeks, will first appear in ChatGPT’s web and mobile interfaces, guiding users toward coding, image generation, and third-party applications.

The strategy also signals convergence with Anthropic, whose enterprise-focused approach has driven strong growth and is central to its own IPO ambitions.

By Bakhtiyar Abbasov